Sources of truth
Where every number on this site comes from.
If we quote a statistic, a study, or someone else's published result anywhere on this site, it is listed here with its origin. Numbers we measure ourselves are listed separately and labelled as ours.
Studies and statistics.
Quoted elsewhere on the site. Each entry names the study it came from and links to it.
Businesses that responded to inbound leads within five minutes were 21 times more likely to qualify them than businesses that waited thirty minutes.
Used on Call & Dispatch
78% of customers buy from the first business that responds to them.
Used on Call & Dispatch
The odds of qualifying a lead fall roughly 62% by the five minute mark and roughly 82% by ten minutes. This is what the decay chart on the Call & Dispatch page plots.
Used on Call & Dispatch
55% of B2B invoices go overdue. The underlying finding is that 55% of B2B invoiced sales in the United States are currently overdue. We quote it as a general figure because the pattern holds broadly, not because the survey covered every market.
Used on Back-Office & Admin
Industry examples.
The case studies shown on the home page are published results from companies that are not Current Automations clients. They are included because they document what these systems do when they run properly, and each one is listed below with the publication it came from.
GG Homes
Real estate services25% more closed deals, 100 hours a week given back to the team.
Source: Zapier customer stories
Not a Current Automations client. Published by the source above.
Rachio
Smart home / product support95-99.8% response accuracy, 30% lower cost, no seasonal hiring.
Source: Crescendo.ai
Not a Current Automations client. Published by the source above.
Things only we measure.
These come from our own operations and contracts, so there is no outside study behind them. Listed here so the difference is obvious.
Most clients are live within 48 hours of signing.
Our own delivery record. Complex builds and number ports take longer, and we say so before you sign.
Missed-call text back fires within 60 seconds.
Measured from our own systems. Carrier delivery time is outside our control and adds a few seconds.
Most clients see measurable impact within 30 days.
Our own observation across the systems we run. It depends on your call volume, so it is a pattern rather than a promise.
Support responds within 1 to 2 business days.
Our own service standard during regular Ontario business hours. The binding wording is clause 2.6 of the Terms of Service.
Found something wrong?
If a number here is out of date, misattributed, or you are the owner of a study listed above and want it handled differently, tell us and we will correct or remove it.
Email info@currentautomations.ca with the reference number and what is wrong with it.